{"id":25834819,"date":"2025-11-05T16:00:23","date_gmt":"2025-11-05T16:00:23","guid":{"rendered":"https:\/\/visionfire2.whitelightit.com\/?page_id=25834819"},"modified":"2025-11-05T16:02:00","modified_gmt":"2025-11-05T16:02:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/visionfire2.whitelightit.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center;\">Privacy Policy<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><b>Privacy Policy<\/b><\/p>\n<h2><b>Your Personal Data:<\/b><\/h2>\n<h3><b>What we need<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Vision Stoves &amp; Fireplaces will be what\u2019s known as the \u2018Controller\u2019 of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This does however include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Company name<\/span><\/li>\n<\/ul>\n<h3><b>Why we need it<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We need to know your basic personal data in order to provide you with notice writing and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The web forms will collect the information upon submission, we then use this information in order to contact yourself as per your request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the nature of your enquiry is to obtain a quote then we also store your information in our CRM system in order to follow up and provide the best service we can.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consent to collect this data is obtained at the point of data submission via a checkbox at the contact form.<\/span><\/p>\n<h3><b>What we do with it<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3<\/span><span style=\"font-weight: 400;\">rd<\/span><span style=\"font-weight: 400;\"> parties have access to your personal data unless the law allows them to do so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We would however like to use your name and email address to inform you of our future offers and similar products. This information is not shared with third purposes and you can unsubscribe at any time via phone or email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Upon sign up to our newsletter you will receive an additional email to double opt-in to ensure that you are happy to receive correspondence from us<\/span><\/p>\n<h4><b>Do you transfer data outside the European Economic Area (EEA)?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">We do not transfer any data outside of the EEA.<\/span><\/p>\n<h3><b>How long we keep it<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please contact via the details are the end of the policy if you wish to have you details destroyed.<\/span><\/p>\n<h4><b>What are your rights?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact Vision Stoves &amp; Fireplaces who will investigate the matter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner\u2019s Office (ICO).<\/span><\/p>\n<h4><b>How to get in touch with us?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">If you would like to contact our Data Controller then please contact Nick Read using the details below.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vision Stoves &amp; Fireplaces\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Innsworth Technology Park Ltd, Innsworth Ln, Innsworth, Gloucester GL3 1DL<\/span><\/p>\n<p><span style=\"font-weight: 400;\">visionstovesandfireplaces@outlook.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">07867 930404<\/span><\/p>\n<p>\u00a0<\/p>\n<h1><b>Cookie Policy<\/b><\/h1>\n<h4><b>What Are Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or \u2018break\u2019 certain elements of the site&#8217;s functionality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more general information on cookies see the <\/span><a href=\"https:\/\/web.archive.org\/web\/20220816160343\/http:\/\/www.allaboutcookies.org\/\"><span style=\"font-weight: 400;\">http:\/\/www.allaboutcookies.org\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4><b>How We Use Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.<\/span><\/p>\n<h2><b>The Cookies We Set<\/b><\/h2>\n<h4><b>Strictly Necessary Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The strictly necessary cookies that are set on our website are used in order to help the website function and enhance user experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The navigation of the website is improved around our website and this allows users to returns to pages that they have previously visited. These cookies are deleted once you leave the website.<\/span><\/p>\n<h4><b>Functionality Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">We set a cookie to remember your choice for the cookie notice. Administrators users of the website will also receive a cookie to remember their current session on the website once they have logged in.<\/span><\/p>\n<h4><b>Performance Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u2018Cookies\u2019 are used to provide Vision Stoves &amp; Fireplaces with statistics on visitors to the website and their behaviour whilst browsing. This provides us with the necessary data to further improve our website and make improvements, if required. All data provided is anonymised, we cannot identify anyone as an individual. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information on Google Analytics cookies, see the official Google Analytics page.<\/span><\/p>\n<h4><b>Third Party Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.<\/span><\/p>\n<h4><b>Disabling Cookies<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore, it is recommended that you do not disable cookies.<\/span><\/p>\n<h4><b>Disabling cookies using your web browser<\/b><\/h4>\n<h5><b>Safari<\/b><\/h5>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Safari menu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Preferences.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the \u2018Security\u2019 tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Under \u2018Accept Cookies\u2019, set it to accept, reject, or selectively accept cookies.<\/span><\/li>\n<\/ul>\n<h5><b>Firefox 3.0+<\/b><\/h5>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Tools\u2019 in the menu bar<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Options\u2026\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Privacy\u2019 Tab in the top section<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the drop down box select \u2018Use custom setting for history\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Untick the box that says \u2018Accept Cookies From sites\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click OK and Close the screen.<\/span><\/li>\n<\/ul>\n<h5><b>Internet Explorer 7.0+<\/b><\/h5>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Tools\u2019 in the menu bar<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Options\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Privacy\u2019 Tab on top section<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the \u2018Advanced\u201d button<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select \u2018Prompt\u2019 for both \u2018First party cookies\u2019 and \u2018Third Party Cookies\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click OK and Close the screen.<\/span><\/li>\n<\/ul>\n<h5><b>Google Chrome 8.0+<\/b><\/h5>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click to \u2018Tools Menu\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Options\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Under the Bonnet\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on \u2018Cookie Setting\u2019 button and tick \u2018Block all third-party cookies without exception\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close the screen.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h4><b>More Information<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">visionstovesandfireplaces@outlook.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">07867 930404<\/span><\/p>\n<p><br style=\"font-weight: 400;\" \/><br style=\"font-weight: 400;\" \/><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"dipi_cpt_category":[],"class_list":["post-25834819","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Vision Stoves &amp; 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